| Quality Results |
|
|
|
A high level of quality, customer satisfaction and responsiveness is essential in any successful organization. We think it's even more important for us. As a trusted advisory to our clients it is essential that every project and every task we undertake is done in a professional, independent and impartial way. The following outlines our professional code:Professional Conduct -Accept only those projects that we are qualified to undertake -Ensure that the individuals allocated to projects are competent and effectively managed -Confirm in writing the objectives, scope of work, responsibilities and fees payable for each project -Advise clients of realistic expectations of a project -Respect the Intellectual Property Rights (IPR) of others -Respect the confidentiality of all client information before, during and after projects Impartiality and Objectivity -Put the best interests of the client first at all times -Disclose promptly to clients any conflicts of interest -Always act impartially, objectively and with integrity -Refuse any form of inducement, commission or payment which could impair objectivity Quality -Exercise good management by careful planning, regular progress reviews and effective controls -Provide accurate and timely documentation -Carry out projects in accordance with client requirements -Ensure that all individuals working on a project understand and follow identified quality procedures -Take responsibility for the quality of all aspects of the project and compliance with this Code of Conduct 888-215-0820 |
