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It’s a familiar
problem, one that is faced by every company: How do you promote that
you exist in the most cost effective and productive way? Many
traditional sales or marketing promotions that use radio, TV, or direct
mail are impersonal, expensive, and not always effective. Why?
Because you are hoping to reach a handful of customers by sending to
the masses. And the masses know very well how to tune you out.
Using smart interactive promotions you can use word of mouth and turn your customers into sales people. Keep reading for four interactive promotional methods and five ways to do it.
Many
traditional promotional techniques try to change consumers’ behavior by
interrupting them, distracting them, or changing their minds. But the
web is different. On the web, people are singularly focused. An
online promotional campaign that works with users, instead of against
them, can reap remarkable results.
Using interactive technologies
such as the web, are much more personalized, and much more effective.
These methods work more along the lines of successful grass roots or
word of mouth promotion of days-of-old. The Internet makes it easier
than ever before to share ideas. Using web sites, bulletin boards,
chat rooms, instant message, and email, people can communicate quickly
and cheaply with friends and strangers alike.
Turning Customers into Sales People
The
Internet is a social medium. People are constantly talking to their
friends, family, co-workers, strangers, you name it. A good website
will generate word-of-mouth, and by extension, new members and
customers. Four simple and easy to do tools to take advantage of the
power of the web are affiliate programs, tell-a-friend programs, email
strategies, and linking strategies.
1. Affiliate Programs
The
idea behind affiliate programs is straightforward: other websites link
to yours, and you pay them a commission for each customer they send
your way. Amazon.com built their business on this strategy. They were
able to generate thousands of new customers and got their name splashed
across the web just by using this word-of-mouth method. Be warned
however: You’ll need a reliable tracking system to match incoming users
to the site that referred them. Don’t consider this unless you have
the resources to make it work. To find out about a program of your
own, go here:
http://www.mymarketingguide.com/content/view/665/83/
2. Tell-a-Friend Programs
It’s
one of the oldest marketing tricks in the book. Customers are urged to
tell a friend, and rewarded when they do. These types of programs have
stood the test of time because they really work. And on the web, they
have a whole new life by providing a genuine service. By building-in
ways for your website visitors to answer surveys, invite friends to
chat, email articles or favorite links, send favorite photos, etc. you cantake advantage of new interactive Tell-a-Friend tools. One ski
area site, for example, let visitors send ski reports to friends, and
help build buddy season pass sales by using special “member only”
pages. The variations are endless. For a good article on programs like this
(which you can email to a friend too), go here:
http://www.mymarketingguide.com/content/view/100/2/
3. Email Strategies
The
basic challenge web site's face, is that of human memory. People come
back to your website only when they remember to. And usually, that
isn’t often. So the
challenge is to remind them. As often and as persuasively as
possible. Email is the way. Email has another advantage, it can be
easily shared. So sites often find that customers forward their
newsletters to friends, giving them great publicity and bringing in new
customers. There are a number of email strategies to choose from.
Including: newsletters, headline emails, customized reports, and
announcements. Your strategy will vary depending on your focus and
goals.
To see an email strategy at work, go here
http://www.mymarketingguide.com/component/option,com_letterman/Itemid,91/
4. Linking Strategies
Hyperlinks
(or just “links”) are one of the defining features of the web and an
awesome word-of-mouth strategy. The ability to leap effortlessly from
one page to another creates a world of possibilities. Within your own
website, you can link visitors back and forth between services and
products, you can suggest related stories, you can point them toward
related websites, and you can also really confuse them. But that’s not
the point now. The point is that links are important! And every marketing
strategy should take full advantage of them. Links will attract new
users, raise awareness, and improve your search ranking on sites like
Google.
There are five different kinds of links:
a) search engine listings (i.e. Google),
b) directory links (i.e. through a trade organization),
c) links on other sites (i.e. weather.com or some site that attracts a similar audience),
d) headlines or “tips” on other sites that you provide content in exchange for a link back to your site,
e) paid links or banners for online advertising.
Which
ones you choose to use will help to make and keep your site popular.
Many times, a site's popularity is directly proportional to the number
of links leading to it. To check out who’s linking your site visit our SEO Free Promotion Tools area .
How to get links
-Press Release
One
way to generate some inbound links is to submit a press release about
your site to PRWeb. Starting at
$80 a release you can send your press release electronically to more
than 4,000 web sites,
databases and online services including Yahoo!, MSN.com, AOL.com, News
Alert, Lycos, Alta Vista, Excite and many others. Find out more :
http://www.mymarketingguide.com/content/view/667/83/
-Forums
Many
forums allow you to register, add a relevant comment or thread and sign
your comment with a website. Again, another way to generate a link.
Some forums are so popular that search engines visit them often and can
find your link in a new post.
Here are a few places to find forums:
http://www.delphiforums.com/
http://www.voy.com/
http://www.ezboard.com/
-Online Articles
Writing
and distributing articles to online article directories is another very
good way to create links to your site. These aren't always particularly
high quality links but they can provide volume.
Here's a list of some the most popular article directories.
http://www.ideamarketers.com/
http://goarticles.com/
http://ezinearticles.com/add_url.html
http://amazines.com
http://www.articlecity.com/
http://bpubs.com/
http://promotenewz.com/
-Blog Comments
Posting
relevant comments on blogs is another way to create inbound links. Adding
commentary where you can is a great online networking strategy and can
have the added benefit of creating links if done properly. (Media
outlets are great for this.)
One of the best places to find blogs that are talking about your keywords is at a blog directory called Technorati - http://www.technorati.com
-Testimonials
Sending
testimonials to other website owners endorsing a product, book or
service can be a great way to pick up a one way link. Many site owners
love to post testimonials right there on the home page - prime real
estate! Login to myMarketingGuide.com to get your Testimonial Template!
Putting them to Work
Word-of-mouth
on the Internet can deliver spectacular results. When you help
visitors find your website; accomplish their task at hand; and let them
help you spread your word you will see fast and effective bottom line
growth. Which is a win-win for everyone.
By Samantha Rufo, nxtConcepts, Ltd
nxtConcepts
Ltd is a next generation company using innovative ideas, proven
marketing programs, and cutting edge technology to help build
business. For more information on anything in this article or
nxtConcepts, go to www.nxtConcepts.com .
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