Where's the Beef? These words became a national catch phrase in
the mid 1980's and catapulted the Wendy's hamburger chain into the limelight as
a major player in fast food sales. Wendy's credits the "Where's the Beef" ad
campaign with a 31% jump in sales and a 24% boost in year-end profits. Not bad
for a campaign built on a three-word ad slogan. Granted, you may not have the
budget to build a brand awareness campaign as Wendy's did, but you certainly
should practice advertising strategies that are built around your own unique
business identity.
Identify Your Uniqueness
If you haven't yet put a finger on the distinct quality that sets your
business apart from your competition, then you need to get busy. You only need
one quality. Just one. This unique quality that sets you apart from the herd
is your brand. It is the essence - the fabric - that runs through your
operation. It speaks to consumers instantly about the nature of your service or
product, your reputation, your commitment, your uniqueness.
Once identified, you must be able to clearly communicate your brand to
consumers. There are two easily recognizable ways to do this: with your logo and
tagline. A branded business has a memorable logo. A straight-forward example
is Ford's blue oval, while a more abstract example is the Nike checkmark. Your
logo is the visual component of your brand.
The next component is a written or verbal one. It is referred to as your
tagline, and it reflects the exact position you are assuming in relation to your
customer, your product, and your competitors. Specifically, it clearly defines
the quality which differentiates your business from competitors while extolling
the benefit your customer will enjoy. Send to a friend / Reprint on your
siteCoca Cola's statement of being 'The Real Thing' is a classic example of
positioning in relation to a competitor. Clearly, if they're the real thing -
the original - then the other guy isn't. But does this mean anything to
consumers? The benefit to the customer is kind of murky.
For the small business owner it's better to go with a more narrowly defined
tagline that clearly denotes uniqueness. The sandwich shop Quizno's exemplifies
this with their tagline 'Oven Toasted Tastes Better'. Five Ways to Promote
Your Unique Identity
Your logo and tagline are valuable property. Make them a visible thread that
runs through all your promotions. Here are five great ways to get your brand
name out there in front of consumers: 1. Give Away Something People Will
Expose To Others
Instead of just giving away a freebie that has a one-time use, provide a
valuable service or product that will get used or seen by other people. I use
this strategy by providing free newsletter templates. At the bottom of the
templates you'll find my brand. It's great exposure and a wonderful
traffic-generating tool. Free eBooks, free email, free websites, free pens,
free t-shirts, free baseball caps... all these are great examples of things
people use and expose to others. Take a good look at your own products and
services. What can you give away?
2. Encourage Interactivity We are social creatures. Everyone likes
to be included -to have the opportunity to put in their 2 cents worth. Encourage
people to get involved with your business. Invite questions, ask for feedback,
run a contest, sponsor teleclasses or chat sessions, or moderate a discussion
board. For every person you make a connection with, you have created the
opportunity to ignite a word-of-mouth campaign that stretches through everyone
they know.
Take a peek at Pepsi.com for a look at brand marketing through interactivity.
On their home page they are actively recruiting every carbonated beverage
drinker on the planet to "make a difference" and become a Pepsi
Advisor. Strawberry/Kiwi Pepsi. What do you think? Pssst... tell your
friends!
3. Brand Your Digital and Print Communications If you type it,
write it, or touch it... brand it. If you're within breathing distance of it -
try to brand it. Leave evidence of your unique business identity everywhere you
can. Your website, all your outgoing postal mail, and all electronic mail should
include your business name or logo, your tagline, email address, website URL,
phone number, and mailing address. And a handy supply of business cards is a
must any time you leave the office.
4. Give Away Your Knowledge Writing articles and making them
available for reprint is an especially powerful method of spreading your name.
Published articles often remain in the public eye for years. I have dozens of
articles on numerous sites, all of them tirelessly promoting my business without
any effort on my part. One article in particular that was published in Success
Digest over 3 years ago still brings in traffic to this day.
5. Make it Easy For Others To Toot Your Horn Word-of-mouth
referrals are the best kind of exposure you can get. There's nothing more
powerful than a personal endorsement from a satisfied customer. Make it easy for
people to tell their friends and family about your product or service. Rarely a
day goes by on my site that someone hasn't emailed a friend using my handy
online referral form. This is a branding tool that every business should employ.
In the end, the name of the game is repeatedly exposing consumers to your
unique business identity - your brand. The above strategies are viral marketing
tools in that they are far-reaching and long-lasting, and that's a great
combination for long term business success.
Brett Krkosska
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